WhiteGloveLeadsBot

Somebody signed up for White Glove Leads, typed your web address into their onboarding form, and pressed a button asking us to read it. That is the only way this crawler ever runs. It is not scheduled, it does not follow links out to other sites, and it does not go looking for domains on its own.

If that wasn't you or anyone at your company, the likeliest explanation is a typo in someone else's form. We read three pages at most and stored none of your markup, so there is nothing on our side to delete — but we would still want to know. Write to bot@whitegloveleads.com.

The whole visit is budgeted in seconds and pages, because the person who asked for it is sitting in front of a loading spinner:

• Reads /robots.txt first and honours it. If you disallow us, we stop there.
• Fetches at most three pages: your home page, and an about or services page if they exist.
• Gives up after about 14 seconds total, or 8 seconds on any single request.
• Requests HTML only. It never downloads your images, and it does not execute JavaScript.
• Identifies itself as WhiteGloveLeadsBot/1.0 on every request. It does not disguise itself as a browser.

Your markup is parsed in memory and discarded. What survives the visit is a short list of suggestions — a sentence describing the business, the services named on the page, towns mentioned, a phone number — which we show to the person who asked, marked as unconfirmed.

They then have to tick each line individually before it becomes part of their profile. Nothing your site says is treated as fact about their business until a human has confirmed it, and nothing is written to our database from the fetch itself.

We deliberately skip text that reads like customer testimonials. Your customers didn't ask to be quoted in somebody else's marketing.

Add this to your robots.txt and we will stop on the next request:

User-agent: WhiteGloveLeadsBot
Disallow: /

bot@whitegloveleads.com reaches a person. If this crawler ever behaves differently than described above — ignores your robots.txt, requests more than three pages, or arrives without a human having asked for it — that is a bug and we want the log line.