Legal

Privacy Policy

Last updated: July 1, 2026

1. Information we collect

Account information: when you register we collect your username, email address, business name, and payment details (processed securely by our payment provider — we never store full card numbers).

Onboarding materials: photos of your projects and team members, biographical descriptions, service descriptions, zip codes and towns you serve, and promotion preferences. You control what you share; only submit photos you have the right to use.

Lead data: when a homeowner submits your landing page, we collect their name, phone number, email address, home address, and project scope on your behalf, and deliver it to you.

Usage data: standard analytics about how you use our website and dashboard, collected via cookies and similar technologies.

2. How we use your information

To create and publish marketing content on your behalf in local Facebook groups, using the photos and story you provide.

To build and operate your lead-capture landing pages and deliver leads to you.

To manage your subscription, billing, and account support.

To compile your monthly performance reports.

To improve our services, including testing which content formats perform best.

3. Lead data & your responsibilities

Leads collected through your landing page are delivered exclusively to you and are never sold or shared with other businesses.

As the recipient of lead data, you agree to use it only to respond to the homeowner's inquiry and to comply with applicable communication laws (including TCPA and CAN-SPAM) when contacting leads.

4. Photos & likeness

By uploading photos, you confirm you have the right to use them commercially and grant us a license to use them solely for marketing your business as described in our Terms of Service.

You may request removal of any photo at any time from your dashboard or by contacting support; we will stop using it in new posts immediately.

5. Sharing

We share data only with service providers necessary to run the platform (payment processing, email/SMS delivery, hosting, analytics), each bound by confidentiality obligations.

We never sell your personal information or your leads' personal information.

We may disclose information if required by law or to protect our rights and users.

6. Data retention & security

We retain your account and content data while your subscription is active and for a reasonable period afterward for legal and accounting purposes.

We use industry-standard safeguards including encryption in transit, access controls, and least-privilege practices. No method of transmission or storage is 100% secure, but we work hard to protect your data.

7. Your rights

You may access, correct, export, or delete your personal information at any time via your dashboard or by contacting privacy@whitegloveleads.com.

Depending on your state (including under the CCPA/CPRA for California residents), you may have additional rights, which we honor for all customers regardless of location.

8. Cookies

We use essential cookies for login sessions and optional analytics cookies to understand site usage. You can control cookies through your browser settings.

9. Changes & contact

We will notify you by email of material changes to this policy.

Questions? Contact privacy@whitegloveleads.com.