Terms of Service

White Glove Leads, LLC ("we", "us") provides local marketing services for home service businesses, including: creating marketing content from materials you provide, joining and posting in local Facebook groups on behalf of your business page, operating lead-capture landing pages, delivering lead information to you, and providing monthly performance reporting.

You must provide accurate information when registering and keep your credentials secure. You are responsible for activity under your account.

You must be authorized to act on behalf of the business you register and to grant us access to its Facebook page for posting purposes.

Plans are billed in advance, monthly or annually, at the rates shown at checkout. Annual plans include the advertised discount and are billed once per year.

You may cancel anytime from your dashboard; monthly subscriptions end at the close of the current billing period. Except where required by law, payments are non-refundable once a billing period has begun.

Plan upgrades take effect immediately with prorated billing; downgrades take effect at the next billing date.

While your subscription is active and in good standing, we will not onboard another client in your service category for the zip codes locked to your account.

Exclusivity is defined by service category and zip code as recorded in your account. If a requested zip is already held, we will tell you before you commit. Exclusivity ends when your subscription ends.

You retain ownership of all photos and materials you provide. You grant us a non-exclusive, revocable license to use them solely to market your business (posts, captions, landing pages, and reports).

You represent that you have all necessary rights to the materials you upload, including consent from any identifiable individuals (family members, employees) appearing in personal photos.

We retain ownership of caption scripts, templates, and systems we create; you receive a license to their use in your campaigns while subscribed.

Our services depend on third-party platforms, primarily Facebook, whose rules and availability we do not control. Group admissions, post reach, and platform policies vary and are not guaranteed.

We follow platform rules and community guidelines in all activity we perform. If a platform change materially affects the service, we will communicate promptly and adapt strategy.

Leads are delivered exclusively to you. We do not guarantee lead volume, quality, or conversion — results depend on your market, trade, territory, and the materials you provide.

You are solely responsible for how you contact and transact with leads, including compliance with all applicable laws.

You may not use the service for any unlawful, deceptive, or infringing purpose; upload content you lack rights to; or misrepresent your business, licensure, or offerings in materials you provide to us.

The service is provided "as is." To the maximum extent permitted by law, we disclaim implied warranties and our total liability for any claim is limited to the fees you paid us in the three months preceding the claim.

You may cancel anytime. We may suspend or terminate accounts that violate these terms, with notice where practicable. Sections that by nature survive termination (licenses already exercised, liability limits, payment obligations) survive.

We may update these terms with reasonable notice; continued use constitutes acceptance.

Questions about these terms: legal@whitegloveleads.com.